Genesys Integration Services

Implement Genesys Services. Expert Knowledge We have been providing a full range of IT services and solutions to our clients for more than 20 years. Through our engagements with customers over the last two decades we have become experts on the latest technologies with experience you can depend on. Excellence We deliver tailored services, grounded in extensive experience and thorough research and analysis. Our clients’ success is our highest priority. We are committed to delivering the highest quality experience to […]

Software Development

Computer Telephony Integration. Our developers took part in different projects for various hardware and software manufacturing companies, including  GENESYS CTI (Computer Telephony Integration) is technology that allows interactions on a telephone and a computer to be integrated or coordinated. TRING is a Genesys partner and an expert in Genesys solutions. TRING contributed to various Genesys projects, including: – PureEngage for Cloud , – G+ Adapter for SalesForce – Optimal Call Center Workforce Management – Genesys Enterprise Telephony Software (GETS) Drivers […]

QA & Testing

Automated testing is an excellent way to ensure that new product versions do not break functionality or introduce new bugs. Compared to manual testing,  QA automation offers many benefits that can cut costs, radically reduce time to market, optimize development workflows, and dramatically improve end-product quality. Tring is committed to reduce potential risks related to the releasing of immature software that could cause malfunctions, representing in most cases additional costs, both in their correction itself, but with even more in […]